Privacy Policy

How we collect, use, and protect your personal information

1. Introduction

At Mobile Recharge AE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment information.
  • Account Information: Login credentials and preferences.
  • Transaction Information: Details about the services you purchase, including mobile recharge details and payment history.
  • Technical Information: IP address, browser type, device information, and cookies.
  • Usage Information: How you interact with our website, including pages visited and features used.

3. How We Use Your Information

We use the information we collect to:

  • Process transactions and provide our services
  • Create and maintain your account
  • Communicate with you about your transactions and account
  • Improve our website and services
  • Personalize your experience and offer relevant content
  • Comply with legal obligations
  • Detect and prevent fraud or unauthorized activities

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties that help us operate our business and provide services, such as payment processors and mobile operators.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of our assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have certain rights regarding your personal information:

  • Access, correct, or update your information through your account settings
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Set browser preferences regarding cookies

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +971 52 123 4567
Address: Sheikh Zayed Road, Dubai, UAE

Last Updated: June 15, 2023